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Error 2 message while installing dropbox on Windows 10

Level 2

Hi everyone,

I have tried pretty much everything (even installing windows from scratch) but failed to download the desktop version of Dropbox after I uninstalled it earlier today. 

There is a lot of work that I need to do over the weekend and using the web version is just not efficient. I'd really appreciate if someone here can help me out. 

I'm using Windows 10, 2015, (64-bit). 

Danish

3 Replies

Re: Error 2 message while installing dropbox on Windows 10

Dropboxer
Hey there @danishussalam,
 
If you’re receiving an Error 2 message when trying to install the desktop app on your computer, would you mind checking out this post here by Jane regarding this issue to see if this helps you to resolve this error?
 
Let me know how it goes - Thanks!



Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Error 2 message while installing dropbox on Windows 10

Level 2

Hi @Daphne ,

My apologies. I forgot to mention that I've already tried the steps mentioned in Jane's post, but it didn't work. 

I didn't understand setting up the PATH environmental variable step in her post.  I do see what she wrote in my path variable but a lot more along with it.

"%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\"

Danish

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Re: Error 2 message while installing dropbox on Windows 10

Dropboxer
 
To do some further investigation into this, would you mind if I reached out through our Support channel to the email address associated with your Community profile?
 
Otherwise, if you have already submitted a ticket with Support for this issue, please let me know the ticket reference number (eg. #1234567) and I can follow up there.
 
Let me know - Thanks!



Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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Error 2 message while installing dropbox on Windows 10
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