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Error message on iPhone - Unable to Load Folder

New member | Level 2

iPhone 6s - Software Version 12.2

from my mobile device, I have a file that I scanned on my phone using the Scan Document feature.  It shows that it's waiting to be uploaded and has been for several hours.  When I pull up the folder I'm loading it into,  I get the error:  Unable to Load Folder and none of the files that have been previously uploaded display.    I am able to pull up some folders just fine, but others have this error.     Any solutions?

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Re: Error message on iPhone - Unable to Load Folder

New member | Level 2

Additional Info:   I can see the files (except for the one I'm trying to upload) within this folder when I view on my PC, just not on my phone.


Re: Error message on iPhone - Unable to Load Folder


Hey there @Deborias - apologies for the tardy reply to your post.

Are you still having issues with this?


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Error message on iPhone - Unable to Load Folder
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