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Hi! I'm trying to export videos from Dropbox to Instagram.
I choose the "open with" option and navigate to instagram, but when I click on it nothing happens.
I don't get an error message and am not navigated to a new page.
Is this because Dropbox is trying to export my video onto my phone and there isn't enough space for it to do so?
If so, it would be good to at least see an error message explaining that this is what has happened.
Could you advise me on how to upload videos to Instagram from dropbox. Surely the whole point of dropbox is to store things on your phone that your phone itself does not have the room for?
Thanks!
Hi Annie, the Dropbox mobile app is primarily a file viewer so you can see your files on your account without them taking up space.
However, if you need to export any file to another app, such as videos to Instagram, then there isn’t a direct link between Dropbox and Instagram. The app needs to use your mobile as a temporary storage to first download the video, and then to upload it to Instagram.
If your phone doesn’t have enough space, then there would be issues with this naturally. If you are low on space, you could try clearing your browser cache, or remove any unwanted photos or apps, perhaps backing them up to your computer instead.
Note that if you’re using Dropbox to automatically upload photos from your phone to store online, the app doesn’t physically delete these original photos from your device once this has been done.
Hope this helps to clarify matters!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi Annie, the Dropbox mobile app is primarily a file viewer so you can see your files on your account without them taking up space.
However, if you need to export any file to another app, such as videos to Instagram, then there isn’t a direct link between Dropbox and Instagram. The app needs to use your mobile as a temporary storage to first download the video, and then to upload it to Instagram.
If your phone doesn’t have enough space, then there would be issues with this naturally. If you are low on space, you could try clearing your browser cache, or remove any unwanted photos or apps, perhaps backing them up to your computer instead.
Note that if you’re using Dropbox to automatically upload photos from your phone to store online, the app doesn’t physically delete these original photos from your device once this has been done.
Hope this helps to clarify matters!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi Umair R.
I have an iPhone 12.3.1 with latest versions of the Instagram + Dropbox apps downloaded.
As a solution to the problem of uploading/exporting a file (video) from Dropbox to Instagram you write.
"Go to files app and make sure dropbox is enabled".
I wonder how thisis this possible when the Dropbox app is not an option:
I do:
Settings > Dropbox > Enable access to Dropbox:
Contacts, Photos, Camera, Siri and Search, Notification/Notices, Background update, Mobile Data (NO DROPBOX APP AVAILABLE)
I than go to Instagram
Settings > Istagram > Enable access to Instagram: Location, Contacts, Photos, Microfone, Camera, Siri and Search, Notifications/Notices, Background updating, Mobile data
Could you please explain?
Kind regards
S
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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