Do you have an idea for Dropbox Paper? Share it with us here!




False "Can't Sync (not enough free disk space)" message

New member | Level 2

The HD where the dropbox folder is sync'd has 1.63TB free. The Dropbox storage account has 3.3GB used of 30GB. When I click "View Sync Issues" the window is completely blank. It has had no issues syncing anything between any device, but the error message persists and is a general annoyance across all my devices.

Tags (2)
1 Reply

Re: False "Can't Sync (not enough free disk space)" message


Hey @PeteHere, thanks for reaching out to us!

I’d be more than happy to help, I’ll just need a bit more info on this, such as:

  • Is the pop up message coming up on your desktop app or the website, or both by any chance?
  • Could you also send me a screenshot (without any personal info) of the error?

Thanks in advance!

Community Moderator @ Dropbox

Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Installation and Desktop App Issues

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

False "Can't Sync (not enough free disk space)" message
1 Reply
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post