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Fedora 31 tray icon no longer available

Helpful | Level 6

Upon upgrading to Fedora 31 the dropbox icon in the upper right no longer is available.  I have to open Dropbox from Files.

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16 Replies

Re: Fedora 31 tray icon no longer available

Dropboxer

Hi @psummitt. Thanks for reporting this experience. 

Can you share a screenshot of your desktop? What version of Dropbox are you running there? 

Have you tried rebooting your computer and reinstalling? 

Thanks for the additional information. 

 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Fedora 31 tray icon no longer available

Helpful | Level 6

Have rebooted and reinstalled.  Here's the screenshot.  Installed Dropbox from Fedora's software installer.Screenshot from 2019-11-09 10-22-18.png

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Re: Fedora 31 tray icon no longer available

Star Collaborator | Level 19

Hi @psummitt,

What is the result from:

ps ax -o pid,comm | grep "dropbox"
cat ~/.dropbox/info.json; echo
ls ~/.dropbox-dist | grep "dropbox-lnx"
dropbox status

Execute the above in a terminal and paste the terminal content in your next post.

Hope this will make things more clear.

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Re: Fedora 31 tray icon no longer available

Helpful | Level 6

Thanks.  Here are the results:

[paulmsummitt@Centauri]~% ps ax -o pid,comm | grep "dropbox"
2793 dropbox

paulmsummitt@Centauri]~%
cat ~/.dropbox/info.json; echo
{"personal": {"path": "/home/paulmsummitt/Dropbox", "host": 59100482496, "is_team": false, "subscription_type": "Basic"}}
[paulmsummitt@Centauri]~%

[paulmsummitt@Centauri]~% ls ~/.dropbox-dist | grep "dropbox-lnx"
dropbox-lnx.x86_64-84.4.170
[paulmsummitt@Centauri]~%

paulmsummitt@Centauri]~% dropbox status
Up to date
[paulmsummitt@Centauri]~%

Hope that helps.

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Re: Fedora 31 tray icon no longer available

Star Collaborator | Level 19

Hi @psummitt,

Everything seems fine, i.e. the application byself work. Unfortunately Dropbox has some strange incompatibilities with some modern system trays. So, some backward compatibility is required. Did you have installed "appindicator" and "libappindicator"?

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Re: Fedora 31 tray icon no longer available

Helpful | Level 6

libappindicator is installed but appindicator doesn't seem to exist when I try to install it.

No match for argument: appindicator
Package libappindicator-12.10.0-25.fc31.x86_64 is already installed.
Error: Unable to find a match: appindicator

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Re: Fedora 31 tray icon no longer available

Star Collaborator | Level 19

"appindicator" is a common name, actual package name is usually something else, like "gnome-shell-extension-appindicator" or similar. If you have "Synaptic", there will be much easier to find the exact package. Could be need also "top-icons", again not rely on the exact name.

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Re: Fedora 31 tray icon no longer available

Helpful | Level 6

installed gnome-shell-extension-appindicator.  Rebooted.  no change.

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Re: Fedora 31 tray icon no longer available

Star Collaborator | Level 19

Oh.. What can I say more.. Even Dropbox are not sure what they really expect.

Try install "top-icons" (usually "gnome-shell-extension-top-icons-plus"). If still not working, try looking around dropboxforum. There are some other proposals, someone could work for you.

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Fedora 31 tray icon no longer available
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