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Ghosted login screen on Smart TV

New member | Level 2

I have a Samsung 2017 'The Frame' TV and have been able to login to my Dropbox account and view files on my TV via the internet app.  Last weekend we replaced our modem and we reconnected the TV to the wifi.  Everything else seems to be working just fine, except when I go to login to drop box, I just get the 'ghosted' login screen. When I type my user email name and password it types over the email and password words - it's like it doesn't recognise i'm typing anything in.  Some other discussions I've looked at indicate that internet explorer doesn't support dropbox, but I have not had any luck via google either.  Any suggestions out there? 

1 Reply

Re: Ghosted login screen on Smart TV

Dropboxer
Hey @gjam71, just to ensure that we’re on the same page, would it be possible for you to send me a screenshot (without any personal info) of this so as to have a better visual of what you describe?
 
Thank you in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Ghosted login screen on Smart TV
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