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How can I sync both business and personal Dropbox accounts to my desktop?

New member | Level 2

I've had a personal account for years - connected to the dropbox desktop app.  My company recently started using dropbox for business.  How can I get a desktop app to connect to/sync with files on my business account.

9 Replies

Re: Personal and business accounts.

Dropboxer
Hey there @auntina,
 
You can connect your personal and business accounts so that you can easily switch between them and sync both to your device. They will still be treated as separate accounts but this feature makes handling your accounts much simpler!
 
First you will need to connect the two accounts via the web. Then, you will be able to go to your desktop app and sign into your business account so that that it syncs to your desktop. Doing this will create a second Dropbox folder named with the business team name.
 
Let me know how it goes - Cheers!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Personal and business accounts.

Super User II

If your company is using a Dropbox Business account, you can connect your personal and business accounts and then sync both of them to your computer.

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Personal and Business accounts on same desktop

New member | Level 2

I have been using dropbox personal for over 5 years.  I am now connected with a company that uses dropbox business.  I have now connected my 2 accounts, but the files from dropbox business do not show up on my desktop.  It says once the accounts are connected, clicek preferences under your profile.  I do not have this option under either account. It says I've updated to the newest version of dropbox.  Any idea on what I'm doing wrong?

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Re: Personal and business accounts.

New member | Level 2

I've followed the above instructions, and have linked my personal and business account, but it does not sync my business files to my desktop. How do I get that to happen?

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Re: Personal and Business accounts on same desktop

Super User II

@Katgal19 wrote:

It says once the accounts are connected, clicek preferences under your profile.  I do not have this option ...


Dropbox Preferences are found within the Dropbox app on your computer. Click the Dropbox icon in your system tray (Windows) or menu bar (Mac), click your avatar in the upper-right corner, then you'll find Preferences on the menu that is displayed.

9b2504927134d651f122a9c0ea785c33.png

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Drag to save files

New member | Level 2

I have opened a new business account and want to drag to move files but cant see the dropbox icon to do so.  I can see the icon from my personal one but not new business one.

 

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Re: Drag to save files

Dropboxer
Hey @blueovenglove, we’re here to guide you through!
 
I’ve moved your post here, as the advice posted above should be useful. You’d have to connect your personal & Business accounts online & on the Mac/pc you’re working on so as to access your file structure through File Explorer/ Finder. 
 
Please have a look at the resources Daphne posted above & feel free to touch-base here with me should you have any follow-up questions. Thanks! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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How can I sync both my personal and business account to my desktop?

New member | Level 2

Hi. I've had a free account for some time, which I just use for a few diaries, personal spreadsheets etc. using my personal email address.

A work colleague has just invited me (and others) to share his dropbox for a project we are collaborating on. He's invited me via my work email address.

I'm on a Mac running OS 10.15.1 Catalina. I have the desktop application installed for my personal dropbox.

For this business  dropbox, do i download the Dropbox app again? Or am i going to have to sign out of dropbox and back in every time I want to look in the 'other' dropbox?

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Re: Two accounts

Dropboxer

Hi there @P_Ri, thanks for reaching out to us here!

If you have a personal and business account, you can sync both of them to the same desktop app installation.

You'll first need to "connect" the accounts and then you'll be able to link your business account to the desktop app. You can check out all the steps to do this from here.

Let me know if you have any other questions-  thanks!

 

This thread is closed due to inactivity. Please feel free to create a new topic here. 


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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How can I sync both business and personal Dropbox accounts to my desktop?
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