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How do I add a device?

New member | Level 2

Ownership of the folders has been passed to the new manager.   I believe the old manager has replaced email addresses, removed his and inserted the new manager. 

The new manager has downloaded Dropbox onto his computer, can see the files when he views Dropbox on Google Chrome, but they do not appear on his harddrive i.e. when he goes into File Explorer he cannot see them.  When we look at Settings, there are no devices attached.  How do we attach a device to his files?

Thank you

1 Reply

Re: How do I add a device?

Dropboxer

If I'm not missing something obvious here, all you'd need to do is download our software (i.e. the desktop app) and log into the said account @FeeFiFoFum

You can find the installers for our most recent, stable version of the app on the page below: https://www.dropboxforum.com/t5/Desktop-client-builds/Stable-Build-64-4-141/m-p/322084#M5164

I hope this helps and note that if you or the new manager need any account specific assistance you can always log a ticket with our team and ask directly. 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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How do I add a device?
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