cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Do you have an idea for Dropbox Paper? Share it with us here!

default

no

Highlighted

How to access my stuff when ios 10 is no longer supported

New member | Level 2

I have a number of older Apple devices that are still perfectly sound, but I just got a message to say that dropbox will no longer be supported on 32 bit devices, such as my phone and tablet. Will there still be a way to save my photos to dropbox from these devices, or do I need to start looking for another cloud provider? I am not about to pay several hundred pounds to buy new kit. Many thanks

2 Replies

Re: How to access my stuff when ios 10 is no longer supported

New member | Level 2

I assume you'll be able to continue using an older version of the Dropbox-App on your old iOS device. Should not be a problem, I have an iPhone 3GS and it works just fine slightly smiling face

Reply
Loading...

Re: How to access my stuff when ios 10 is no longer supported

Dropboxer

Hey there @Runragged2,

In general, if you try to install the Dropbox mobile app on a device that doesn't meet the minimum requirements, you may not be able to as it'll require it to be at least the minimum version that's supported. You can find more info about this here

If you already have the Dropbox mobile app installed though, you may be able to continue using this version but will not be able to install future updates. 

Let me know if you have any other questions!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Installation and Desktop App Issues

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi there,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

How to access my stuff when ios 10 is no longer supported
295 Views
2 Replies
0 Likes
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post