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I accidentally upgraded with installing my desktop app. Help?

New member | Level 2

Hello people,

While i was installing dropbox on my computer i accidentally clicked true and upgrated my account from 1 TB to 2 TB. I never wanted this and now i got an email; 

You've just changed your Dropbox plan! This email serves as your receipt.

Please can someone help me! I never wanted to change my plan and i can not even effort 2 TB. How can i turn this mistake around and go back from 2 TB to 1 TB ???

I hope someone can help me

Thank you,

Jasper

1 Reply

Re: accidentally upgrated

Super User II

You need to log a ticket and ask for support:

www.dropbox.com/support to do that and http://dropbox.zendesk.com to track slightly smiling face


 


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I accidentally upgraded with installing my desktop app. Help?
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