Apps and Installations
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I updated my iPad Pro & now I can't open Dropbox files in Microsoft apps. I can see Dropbox, and I can open in other apps (Adobe, for instance), but Word, Excel, etc. tell me that the server is gone or the files are no longer on the server. But they are where they belong, and I can open them on other devices.
Working again as usual! Thank you team for your efforts.
All good again - thank goodness
Thanks. Everything seems normal.
Office & Dropbox works again! Thanks!
All good now, thank you very much.
Thank you. Please remember to update your status page when errors start to occur. It actually still says that nothing like this happened yesterday.
The solution here did not work for me. I was informed that Microsoft Is treating the iPad Pro like a computer, and is requiring you to purchase Microsoft 365 to access the apps.
Now I’m receiving warnings on my iPhone that is counting down my free access to Excel, meaning I’m going to have to sign in, purchase, a 365 account.
Dropbox needs to resolve this: Do we have to pay or not have to pay For Microsoft access even though the app is on our device? Dropbox will not allow me to access a spreadsheet using Apple software. I need a comprehensive and seamless solution to access and modify spreadsheets and text documents, if that is using Microsoft or Apple, I don’t care, I prefer Microsoft since that is the standard. Let’s put out an official statement (on your website, not in the forum section) and stop the lack of transparency of fees I have to pay to use apps that are already on my device.
Office can be used for free on iPads (or tablets) with a screen below 10".
As your iPad Pro has a bigger screen, you can't use Excel, Word or PowerPoint without subscribing to Office365. It's not a DropBox issue.
Hi there!
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