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Re: I can't open Microsoft files on my mobile devices as I'm getting an error.

Helpful | Level 6

I'm still seeing comments on this issue, but I'm just the customer who started the thread a while back. My issues are all resolved, and I do own Windows 365 on all my devices, so it's not a problem for me.

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Re: I can't open Microsoft files on my mobile devices as I'm getting an error.

Helpful | Level 5
Please put this in a different thread regarding licensing.
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Re: I can't open Microsoft files on my mobile devices as I'm getting an error.

Explorer | Level 3
Understood. But this is a factor of what cloud product I choose to use. Why do I now receive the same sign in requirement for my iPhone?
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Re: I can't open Microsoft files on my mobile devices as I'm getting an error.

Super User II

@archmix wrote:

Let’s put out an official statement (on your website, not in the forum section) and stop the lack of transparency of fees I have to pay to use apps that are already on my device.


The statement already exists, and has existed since the feature was released.

Do I need a special license to edit my Dropbox files in an Office Online application?

If you have a Dropbox Basic or Plus account, you will not need a Microsoft account or Office license to edit your files.

If you have a Dropbox Business account, you will need an enterprise Microsoft account with a license that allows editing in Office Online (Business, Business Essentials, Business Premium, ProPlus, E1, E3, E4, or E5).

Additionally, if you're using a tablet larger than 10", Microsoft requires that you have an O365 license to use Office applications. 

And remember that the licensing restrictions are put in place by Microsoft, and not Dropbox.

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I can't open Microsoft files on my mobile devices as I'm getting an error.
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