Ipad and Iphone viewing of long file names

[Shawn V.2]

Our company is having the issue that on the mobile app (using the ipad or iphone) often times the file name is too long to properly view what we are opening. I want to be able to read the entire file name so I know what i am opening since many of the beginning and last parts of the file are exactly the same for filing purposes so I want to be able to view the file name without having to open each one in order to find out. I'm hoping I make sense. Is there something I'm missing where I'm able to do this? I can't "right click" on the file name cause I'm mobile otherwise I would try that 🙂

[Kimmo J.]

It's absolutely ridiculous levels of incompetence that this issue has been plaguing the iPad users for literally years. It's a semi-catastrophic UI issue that still hasn't been addressed.

It makes finding the right file a monumental pain, because we do live in a world where 8.3 characters went out of fashion quite a long time ago.

[Christopher B.47]

Dropbox: Mark R is one smart cookie. You should hire him as a consultant to fix this problem right away so I can stop looking like an idiot in front of my clients trying to scan hundreds of files for "160414 QW&D Thompson Exteriors Rev 5". Offer Mark double what you were just thinking you would have to pay him. 

Mark R: if Dropbox offers you a consult job, please send me a check for half the fee!

All dropbox clients: after Mark R fixes this, please send him and me a nickel every time you drag the sidebar boundary. 

Thanks everyone!

[John H.150]

I actually thought Dropbox would have corrected this issue by now.   It kinda tells me there not interested in what their clients think.  How stupid is this for such an easy fix.  Tell me all I need to know.

I'll be looking to make a switch away from Dropbox soon.

[Justin R.10]

Has this not been fixed yet?  As someone mentioned before, this works perfectly on the Android platform. We use Android phones, but iPads for document viewing. I am in the construction industry and many files and file folders look similar when you compress them down to 5 characters. 

It is pretty ridiculous that I am using my Android phone as the table of contents for Dropbox on my iPad. 

[Justin R.10]

Just in case anyone was wondering, here is the same file folder on my three devices. See the issue? The iPhone and Android both work as you would expect. You can see how this is frustrating when I got an iPad and expected the same user experience. 

[alex g.33]

What's the problem Justin? If you want to know the file names all you have to do is click on those 12 arrow buttons.  😉 

[Elizabeth E.2]

Excellent, Justin!  Great illustration of what we are experiencing!

[Mike P.56]

Sorry to say I think everyone is wasteing there breath as Dropbox obviously cares not about this issue and most likely isn't even reading these posts anymore since we haven't heard from the "team" in a really long time and this could have been easily fixed.

[Sylvia K.3]

Justin R., you couldn't have put my thoughts across better!! Dropbox, please do look into this issue on the iPads as, like the previous users have all mentioned, the preview screen is really useless for some of us. Like the rest, I am also a paying Business account user. I'm sure you can do a simple check from our account names! 

Do hope that this issue would be resolved soon...

[Richard-Judith]

If you won't FIX the BIG PROBLEM of severely truncating long file names on the iPad, at least make it so we can run the iPOD/iPHONE version on the iPad. At least the iPhone/iPad versions display enough characters to make it useful.