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My desktop app is trying to install something on my Windows computer. Any ideas?

New member | Level 2

My dropbox is updated, but  dropbox is trying to install something, but I'm not sure if I should permit it, does it happen with someone here? my windowns is windowns 7.

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Re: My desktop app is trying to install something on my Windows computer. Any ideas?

Dropboxer

Hey there @Siberwar - welcome to our forums!

As I'm not sure to what you're referring to, could you provide a screenshot of this so I can get a better understanding of the matter at hand? 

In regards to our desktop application, we regularly update active Dropbox accounts automatically to the latest version. If we have issues updating your computer to the latest version the Dropbox application will let you know that your current version is old. You can read more about the updating process here:

 https://www.dropbox.com/help/desktop-web/cant-establish-secure-connection#older

I hope this information helps to some extent while I'll be waiting for the screenshot for a clearer view of what's troubling you. 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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My desktop app is trying to install something on my Windows computer. Any ideas?
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