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New dialog box when deleting files via the desktop

Level 4

Beginning a few days ago every time i delete more than 99 files I get a message suggesting I use selective sync instead of delete and I need to click a button to Delete: 

 

All 100 items will be deleted from your Dropbox account and any other devices you've connected to Dropbox.
If you just want to remove them from this computer, learn how to unsync them instead.
Cancel Delete

 

I know about selective sync (and use it) - I don't need to be reminded about it every time i delete files. 

 

Responding to a dialog is a major annoyance but even worse is the deletions aren't syncing to my other computers or online.

 

 

31 Replies

Re: Annoying message blocks deletion: If you just want to remove them from this computer...

Dropboxer
Dropboxer
Hey there, you might be running a beta version of the Dropbox desktop application.

Could you confirm the version of the Dropbox desktop application you're running? You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar. It should say something like 41.4.80.

If it says 42.3.XX, then you’re on the beta version. To downgrade to the stable build, do the following:

1. Login to the site and visit https://www.dropbox.com/account
2. Scroll down to the section titled "Preferences" and uncheck the box next to "Early releases" if it is checked.

Then, use the following link to install the latest stable version of the Dropbox desktop application:

https://www.dropbox.com/download

Hope this helps!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Annoying message blocks deletion: If you just want to remove them from this computer...

Level 4

Thanks! I do have the beta - will get rid of it next. (I had no idea I had the option turned on.)

 

I hope the warning does not make it into the released versions - it is annoying. 

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Re: Annoying message blocks deletion: If you just want to remove them from this computer...

Dropboxer
Dropboxer
Thanks for getting back to me!
 
I’ll pass your feedback onto the dev team about the notifications.

 

[This thread is now closed. If you have a similar or new question, you can ask here.]


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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New pop-up message when deleting

Level 2

My girlfriend has just recently been getting these pop-up messages when deleting a file from her Dropbox and it's just odd.  Not sure why it started and I'm not exactly sure what's been changed since we're already using "selective sync."  

 

This IS a shared folder amongst her computers so yeah, she DOES want it deleted everywhere - I'm just leery of checking a box and boning myself down the road.  lol

 

Steve2018-06-07_134410.png

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Re: New pop-up message when deleting

Super User II
It is correct, its a new (and irritating!) feature of 54.4.xx

You are safe to ignore it and do 'dont ask me again' slightly smiling face

 


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"for remove it from just computer cancel and use Selective Sync"

Level 3

I use the dropbox for years .. never gave a problem If you just want to remove it from the computer, cancel and use the "Selective Synchronization" button and the "Installed on windows 7 and use, now I went" file does not delete .. there you can return the dough in the original place, undo the change I had made, that was to just change the mass of the place dropbox, and even then the problem still continues !! you can no longer delete files, because, how to fix? thanks

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Re: "for remove it from just computer cancel and use Selective Sync"

Dropboxer
Hi there @amandaamaral!
 
From what I understand, you’re referring to the pop up window which was added with the new update (51.4.66). It checks if you want to delete the file or folder in question from your device (recommends to use selective sync) or from your Dropbox account. If you want to delete it from your Dropbox account, just go ahead and select “Delete everywhere”. 
 
If you’re still having trouble with it, could you please give me a bit more info on what you’re seeing?
 
Cheers! smiling face with halo

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: "for remove it from just computer cancel and use Selective Sync"

Level 2

This new and very annoying message causes confusion because it says, "remove everywhere." In fact, as far as I can tell, it does not "remove everywhere."  If anything, it removes all copies of this file from the Dropbox universe, but I can't confirm that.  I certainly hope that it isn't searching my hard drive and deleting copies or other versions of the files.  I've run a test or two, and thankfully, it seems that it does not do what it says it will do.  But I'm not positive.  Can anyone confirm that the new message is, in fact, misleading or even outright false?  When I delete from Dropbox, I want to delete from that one Dropbox.  Nothing else.  And I don't want to have to do any extra clicks or see any messages threatening to do something that Dropbox doesn't do.

 


@Lusil wrote:
Hi there @amandaamaral!
 
From what I understand, you’re referring to the pop up window which was added with the new update (51.4.66). It checks if you want to delete the file or folder in question from your device (recommends to use selective sync) or from your Dropbox account. If you want to delete it from your Dropbox account, just go ahead and select “Delete everywhere”. 
 
If you’re still having trouble with it, could you please give me a bit more info on what you’re seeing?
 
Cheers! smiling face with halo

 

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Re: "for remove it from just computer cancel and use Selective Sync"

Super User II

@TheEE wrote:

This new and very annoying message causes confusion because it says, "remove everywhere." In fact, as far as I can tell, it does not "remove everywhere."


It's referring to your Dropbox account and all linked devices. If you have multiple computers linked to your Dropbox account, the file will be removed from all of them, i.e. "everywhere."

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New dialog box when deleting files via the desktop
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