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No gear icon anywhere on dropbox, no dropbox in system tray

Level 3

I've searched for this all over and nothing helps. I have no gear icon on dropbox, dropbox is not in my system tray, and none of my doc files has any red, green, or orange circle. My pix do--one red, on green. I'm not sure why. Also my home button doesn't show anything like the ones I've seen online. 

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Re: No gear icon anywhere on dropbox, no dropbox in system tray


Sorry to hear about this @ariella!

At first, I'd suggest re-installing our desktop application as it seems to be faulty. Please try installing from the offline installer directly from the page below:

I'd suggest making sure there's no antivirus, firewall or VPN/proxy setting that could be interfering with the installation as well. 

Let me know how it goes!


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No gear icon anywhere on dropbox, no dropbox in system tray
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