cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Do you have an idea for Dropbox Paper? Share it with us here!

default

no

Highlighted

On iOS empty On My Iphone location

New member | Level 2

Going thru the posts I don’t see anything that matches this issue completely. I do see folders / files on iCloud Drive, Google Drive but nada on my device (either one).

When I want to upload a file on iOS (using 5SE or 6S at 13.1.3) loc On My Iphone is empty. This happens on both devices. I’m trying to upload Isilo files (*.pdb) less than 80M. The files are listed on my device within the Isilo app. I’ve deleted and reinstalled Dropbox with no change

Shouldn’t I be seeing in the location On My Iphone all the files on the device (that choose to make themselves known to DB)?

Isilo does allow files to be downloaded from DB...

BTW never attempted this with an earlier ver of iOS.

1 Reply

Re: On iOS empty On My Iphone location

Dropboxer

Hey @Donnadie, thanks for reaching out to us about this. 

I just want to make sure I have a solid understanding of what your concern. Could you please send me a screenshot (without personal info) of what you're seeing when you try to save the file(s) to your Dropbox account? 

Thanks in advance!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Installation and Desktop App Issues

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

On iOS empty On My Iphone location
159 Views
1 Reply
0 Likes
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post