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Since updating my iMac to Mojave, nothing works when I go to dropbox.com.

Explorer | Level 3

When I go to my Dropbox.com, nothing is clickable. I can not even sign out (non clickable). Can't add files, upload, nothing. It is all non clickable. How then do I sign out or just try to add files, folders anything if nothin is clickable. I want to reinstall, and I can't even do that.

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5 Replies

Re: Since updating my iMac to Mojave, nothing works when I go to dropbox.com.

Super User II

Have you tired a different browser?

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Re: Since updating my iMac to Mojave, nothing works when I go to dropbox.com.

New member | Level 2

I have the same problem...

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Re: Since updating my iMac to Mojave, nothing works when I go to dropbox.com.

Dropboxer
Hi peeps!
 
As @Rich mentions, have you by any chance tried doing this through another browser, as well as checking to see if it works through incognito, ensuring that you’re not running any browser extensions?
 
Let us know how it goes! upside-down face

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Since updating my iMac to Mojave, nothing works when I go to dropbox.com.

Explorer | Level 3

Yes, and still the same thing. I can access my dropbox.com on my Ipad and have no problems.

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Re: Since updating my iMac to Mojave, nothing works when I go to dropbox.com.

Dropboxer
Hey again, @jahmanrv
 
Could you please provide a bit more info as to what exactly you are seeing? Are you getting any errors when you try to access the website? Any additional details you can give us, as well as screenshots (omitting personal info), so that we have a better understanding of the behavior you’re experiencing would be very helpful. 
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Since updating my iMac to Mojave, nothing works when I go to dropbox.com.
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