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The pre-installed dropbox on computer can't recognice my account.

New member | Level 2

I'm a total newbie here on Dropbox. Today I downloaded the app on my Android smartphone. This due to the fact that I remembered that my really bad computer already had Dropbox on it. 

When I try to sync the app on smartphone and get the Dropbox on the bad computer running it wont do so. It tells me to download the app on the computer. Should the computer not realize that there is already an app there?

I'm super confused. Please tell me in the most simple english how to fix this? Even the programme Edit Pad is too much for the bad computer space-wise. And I was hoping for DropBox to be the new Edit Pad.

Many Thanks Swede_Lee

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Re: The pre-installed dropbox on computer can't recognice my account.

Super User II

If its already installed on the computer it sounds like its an old version which needs updating. Can you reinstall from www.dropbox.com/downloading

If that doesnt work can you post the exact errors?


 


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The pre-installed dropbox on computer can't recognice my account.
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