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Re: Time Left not Showing

Time Left in Sync has been removed from the desktop app

mcfinney
Helpful | Level 6
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The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?

I'm on Mac OS Sierra 10.12.6

223 Replies 223

fiallnoley
New member | Level 2
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Please advise on this as its becoming very frustrating to use your service now... Ive paid for Plus and feel we deserve better service from the usually great dropbox. We need a solution after this specific feature being removed. As it stands I will have to look for an alternative unless a fix is given immediately. Please advise as there are many users waiting. Thank you.

TdSatWork
New member | Level 2
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Hello there,

Can you please confirm whether the feature has been intentionally removed by the Dropbox Team or not?

It's desappearance makes it apparent how much of an essential feature this is in the workflow of every professional I know who uses your service.

What's going on? If this hopefully wasn't intentional, do you have any leads?

Thanks

TdSatWork
New member | Level 2
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I am on Mac os Mojave 10.14.3 

and 

on previous operating system at home. Issue on both machines.

availablelight
Helpful | Level 5
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kinda poor that 2 weeks have gone by since this moderator post with multiple new complaints each day and still no official reply or fix for the issue! come on guys, please respond? might be cancelling my paid subscription at this rate andf looking elsewhere...

PW87
Helpful | Level 5
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Whats going on with this issue? Why has no one from dropbox followed this up?

Matt F.30
Helpful | Level 5
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I am also having this issue on both OSX 10.13.6 & OSX 10.12.6  across 3 different macs (dropbox version 69.4.102)

I am uplaoding and downloading large video files (20GB+) and having an estimated time left is absolutely critical.

My clients are getting frustrated that I cannot give them an estimate, Im having to do rough math myself to figure it out.

Please fix or re-add this feature as without it I will no longer be able to use dropbox.

 

 

marinacoser
Helpful | Level 6
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It seems and feels that we're abandoned to ourselves... 😕 Very frustrating if you rely on dropbox for work on a daily basis

pepe1967
Helpful | Level 6
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We tried removing the current version of dropbox and installing an older version, but dropbox sneaks in the latest version onto you so you can't win. We are paying a hefty subscription price for this service so bloody fix it and bring back the time left option!!!!

DylanPickle
New member | Level 2
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+1 to wanting this feature back, although it sometimes varied greatly, I relied on it for a number of reasons. Please bring the time estimation feature back. 

Lek
Helpful | Level 5
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After autoupdate my dropbox to version 69.4.102 i noticed that upload/dowload progress in system tray look different, now its show only speed and dont show time anymore. Time was very important for me to understand how long need to wait upload/dowload.

Example.jpg
How to fix this issue? Dowgrade to older version doesnt help, because its autoupdate again.

Dear Dropbox, please return older function which show time and speed together.

Thanks for help.

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