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Re: Desktop App - Remaining Time Not Showing

Time Left in Sync has been removed from the desktop app

mcfinney
Helpful | Level 6
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The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?

I'm on Mac OS Sierra 10.12.6

223 Replies 223

marinacoser
Helpful | Level 6
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Bring it back, please!

availablelight
Helpful | Level 5
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their own WEBSITE seems to think the feature is still available 😕 https://help.dropbox.com/syncing-uploads/sync-time

availablelight
Helpful | Level 5
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telling everyone that the feature they USED TO HAVE and STILL WANT has been removed deliberately is not a "solution". this solves no one's problem. stop linking back to it as though this closes the matter.

DAVID M.1
Explorer | Level 4
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In the desktop app, when syncing files, it now only says "syncing", and does not give an estimated time remaining. This is a BIG issue if the feature is no longer available, as I need to know how long files will take to upload/download so I can inform my clients.

If I don't know how long it's going to take (which, to be honest, should be a STANDARD feature for any file storage application that allows you to upload/download), then I can't use Dropbox as a reliable app to share files with clients.

Eagerly awaiting your response.

David

BDoyle
New member | Level 2
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+1 on this.  I can't believe they would have removed such an obviously needed feature...even if it was only approximate.  It made planning my schedule arouond dropbox upload times a lot more predictable.

There does seem to be a little blue bar that *might* be showing the upload progress of the file, but that's utterly worthless to me.

Not applicable
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@DAVID M.1 and @BDoyle this feature has been removed... Verification from Dropbox can be seen in this "resolution". I see that it has been turned into a Feature Request.

https://www.dropboxforum.com/t5/Syncing-and-uploads/Time-Left-in-Sync-has-been-removed-Feature-Reque...

BDoyle
New member | Level 2
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I see.  That frankly sucks.  Apparently, they're fine with giving me an approximate time to complete a crappy web survey (see image), but not on my uploads.  Got it.Screen Shot 2019-04-07 at 11.11.18 AM.jpg

 

BDoyle
New member | Level 2
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Please add me to the list of people who want this "feature" back.  It's a basic usage requirement in my workflow.

Not applicable
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I would put in a support ticket for Feature Request. The more they get, the more voices heard.

DAVID M.1
Explorer | Level 4
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Wow. I find it a bit rich that a previously implemented feature (that we all pay a service subscription for) is removed without warning, and then added back as a "request".

Would be great to get a response from Dropbox as to WHY it was removed in the first place, when it was a feature the majority of paying customers relied upon? How can we give clients delivery time estimates without any actual time estimates?

Need more support?