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Try to instal the program-stuck

New member | Level 2

I should say: I do instal the program on the pc but when I try to log in it is stuck here

wont do anything else dropbox.jpg

7 Replies

Re: Try to instal the program-stuck

Super User II

Temporarily disable any antivirus or firewall software you're running, and try again.

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Re: Try to instal the program-stuck

New member | Level 2

I have the same issued on my new windows 10 laptop, did turn off antivirus and/or firewall software, turn off proxie detection at time of download and install but it did not let me enter my email address to link account.


I have contacted business support  they gave ticket # but did not give me instruction or help to resolve. So why Dropbox charged me $1K/year and couldn't deliver the service or assistant. If Dropbox wants to continue to charge me $1K for next year renewal; then find someone to talk to me. Here is my ticket#8633820

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Re: Try to instal the program-stuck

New member | Level 2

tried and I still can't log on. The window there is still the same. I really do not want to leave my antivirus disables for more than one minute

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Re: Try to instal the program-stuck

Super User II

Proxy setting on teh Sync tab in Dropbox Preferences set to No Proxy?

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Re: Try to instal the program-stuck

New member | Level 2

it was on auto. Should I choose No Proxy?

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Highlighted

Re: Try to instal the program-stuck

New member | Level 2

alright I tried no proxy, restarted the program and now it;s stuck here :( Untitled.jpg

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Re: Try to instal the program-stuck

New member | Level 2

k I did another restart of the program and now it seemsto work. Currently it;s syncing the files in the folder. Thanks for the help, I'll be back if there;s anything wrong

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Try to instal the program-stuck
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