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Unable to Sign in - Black Window

New member | Level 2

I removed a machine from our domain and attempted to re-install Dropbox.  The application appears to install successfully and the icon shows up in the system tray, but then I click on the link to sign in, the dropbox window opens and is just black.  Waited for it to load??  no change.  R&R application with the offline installer.  rebooted several times. disabled windows firewall.  disabled AV.  

 

Anyone know what could be causing this?

3 Replies

Re: Unable to Sign in - Black Window

Super User II

Have a look over at https://www.dropboxforum.com/t5/Installation-and-desktop-app/Blank-SignIn-Dialog/m-p/199392#M41635


 


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Re: Unable to Sign in - Black Window

New member | Level 2

Thanks!  There are several links to a French site on that page...

 

Found this to be a good link to download the english version.

 

https://www.dropboxforum.com/t5/Desktop-client-builds/Stable-Build-15-4-22/m-p/195732#M3502

 

 

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Re: Unable to Sign in - Black Window

Helpful | Level 6
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Unable to Sign in - Black Window
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