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dropbox install problems centos 7.6

Explorer | Level 4

Trying to install on a new centos build.  Tried using the .rpm files  but kept getting this:

python3 is needed by nautilus-dropbox-2019.01.31-1.fc21.x86_64
python3-gobject >= 3.14.0 is needed by nautilus-dropbox-2019.01.31-1.fc21.x86_64

Installed python3.6, still the same issue.

Tried uploading via the headless method.  Got this error (amongst a bunch of text):

ImportError: /lib64/libc.so.6: version `GLIBC_2.18' not found

I'm not a super pro at linux, but I am competent.  What is going on?

 

19 Replies

Re: dropbox install problems centos 7.6

New member | Level 2

i have the same problem, i'm installed from source and the same problem

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Re: dropbox install problems centos 7.6

Dropboxer
Sorry to hear that, @just4bs and @alexxx007 .
 
If you’re computer is running a Linux OS, part of what’sessential to run the desktop app is Glibc 2.19 or higher. You can find this and more relevant info in this article.
 
As such, due to this being this is OS-specific, I’d recommend either contacting them directly or looking around the web for some additional suggestions. 
 
I know that this isn’t the ideal response you were looking for, but I do hope it helped to some extent.

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: dropbox install problems centos 7.6

Explorer | Level 4

Here is my two cents...

I uploaded and installed the latest centos 7 packages from scratch and it is running glibc 2.17xxxx.  I am also finding in many places that glibc is very dangerous to upgrade since the kernel relies on it so heavily.  Personally, that was disappointing to me because I had been using dropbox for years.  I decided that I wasn't going to fool with it and moved over to google drive.  Their app worked right away and provides the same services.  Sorry dropbox, you lost a customer and I think you may lose a few more because of this.

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Re: dropbox install problems centos 7.6

Explorer | Level 3

They are gonna lose another one.

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Re: dropbox install problems centos 7.6

Explorer | Level 4

@Lusil

I have the correct Glibc version as seen here:

`ldd --version`
`ldd (GNU libc) 2.19`

However, I also get the `ImportError: /lib64/libc.so.6: version `GLIBC_2.18' not found` when running the dropbox headless version.  (dropbox-lnx.x86_64-70.4.93)

From the errors I encountered, I have a strong suspicion that the compiled headless version provided by Dropbox, is still trying to use the 2.18 version of GLIBC.

Note that I had a previous version of dropbox working on the same machine, dropbox-lnx.x86_64-59.4.93, 

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Re: dropbox install problems centos 7.6

Dropboxer
Thanks for raising this, @csts_peter.
 
Hmm. thinking face We could have a look at this in a bit more in-depth. As such, I’ve located your open communication and can see that it’s under review by a specialized member of the team. 
 
I’ve passed your comments along so they’ll get back to you via email as soon as they have more info on the matter. 
 
Let me know of any updates!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: dropbox install problems centos 7.6

Explorer | Level 4

I have the same issue, and have been lost hours trying to resolve.

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Re: dropbox install problems centos 7.6

Dropboxer
Hey there @juanreimon
 
I’ve sent you a ticket to the email address associated with your Community profile so as to further investigate this. Please check your inbox for my latest message and we’ll take it from there. 
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: dropbox install problems centos 7.6

Explorer | Level 4

I have the same issue and would like to follow the latest progress through the ticketing system. 

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