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invalid application signature error in MacOS console logs

Explorer | Level 4

I am a Dropbox Professional user. The Dropbox client on my MacPro (recently upgraded to Mojave) is spamming the following errors to my console logs. Dropbox appears to be working correctly. I'm just curious about the error, because it looks bad, like maybe auto updates of the client aren't working.

default 06:33:00.377566 -0700 trustd Entitlement com.apple.application-identifier=G7HH3F8CAK.com.getdropbox.dropbox is ignored because of invalid application signature or incorrect provisioning profile

 

3 Replies

Re: invalid application signature error in MacOS console logs

Dropboxer
Hey there @ericgoetz,
 
After doing some digging around, from what I could find it appears to be from your computer's side rather than Dropbox. While some users here might be able to provide some insight as to this error, I'd recommend either contacting Apple Support directly or doing a quick web search for the "invalid application signature" or "incorrect provisioning profile".
 
I hope that this helps, let me know if you have any other questions - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: invalid application signature error in MacOS console logs

New member | Level 2

I'm seeing this error too, although Dropbox has stopped working in my case. It crashes constantly.

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Re: invalid application signature error in MacOS console logs

Dropboxer

Hey there @atomical,

Perhaps you can try uninstall the desktop app and then download and installing again from here

If this doesn't seem to help, can you provide me a little more info on this such as when the app crashes (before or after start up etc). Also, if you're receiving an error message then please send me a screenshot of this.

Let me know how it goes - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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invalid application signature error in MacOS console logs
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