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new harddrive - old drive dropbox inside of dropbox

Level 2

Apparently i picked the wrong folder when i resetup my dropbox account on my PC.

H was the old C. I got a new C. and i setup dropbox and tried to connect it to the old location, but i chose one level too deep. Now its duplicated evrything inside a folder too deep. 

when i try to pick the right folder, the parent. it says its that folder is already a dropbox location. 

help. 

Thanks.

dropbox in my dropbox path.PNGdropbox in my dropbox path error.PNG

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Re: new harddrive - old drive dropbox inside of dropbox

Dropboxer

Hey there @saliozzia - sorry to hear about this.

At this point, I'd suggest unlinking from scratch and re-linking anew to rebuild your configuration settings and ensure that Dropbox is working correctly. 

Upon re-linking please choose the parent folder of the already established Dropbox folder, for example, if you have your Dropbox folder in the path "H:\Users\the beast\Dropbox" you'll want to select the folder "H:\Users\the beast".

At the end of this process, after clicking "Open my Dropbox folder", it might take some time to re-index the files and sync any pending changes.

If you then need to move your Dropbox folder to another drive, please use the steps outlined in the Help center article below:

https://help.dropbox.com/installs-integrations/desktop/move-dropbox-folder

Let me know how it goes!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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new harddrive - old drive dropbox inside of dropbox
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