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no little green check marks, grey circles with triangle on many files

New member | Level 2

Many of my files do not have the little green check marks on them, indicating successful syncing.  There are little grey circles with a triangle (I think) inside.  Why is that? 

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Re: no little green check marks, grey circles with triangle on many files


Hey there @Jill6 - welcome to our Community!

I'm not really sure I understand what's at fault here, could you forward me a screenshot of how this looks like on your end so I can have a visual too?

By the way, what's the exact status of the desktop app on your computer? Is it 'Up to date' or still syncing changes?

FYI: You can find a list of our syncing icons here:

Let me know what you find and we'll take it from there Jill!


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no little green check marks, grey circles with triangle on many files
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