Announcements
Do you have an idea for Dropbox Paper? Share it with us!

default

no

no little green check marks, grey circles with triangle on many files

New member | Level 2

Many of my files do not have the little green check marks on them, indicating successful syncing.  There are little grey circles with a triangle (I think) inside.  Why is that? 

Tags (2)
1 Reply

Re: no little green check marks, grey circles with triangle on many files

Dropboxer

Hey there @Jill6 - welcome to our Community!

I'm not really sure I understand what's at fault here, could you forward me a screenshot of how this looks like on your end so I can have a visual too?

By the way, what's the exact status of the desktop app on your computer? Is it 'Up to date' or still syncing changes?

FYI: You can find a list of our syncing icons here: 

https://help.dropbox.com/installs-integrations/sync-uploads/sync-icons

Let me know what you find and we'll take it from there Jill!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Installation and Desktop App Issues

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

no little green check marks, grey circles with triangle on many files
87 Views
1 Reply
0 Likes
Dropbox Design Research
Looking for Dropbox Paper users

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post