Dropbox Sign does not work in web view React Native

[danny099]

I have a problem and it is that when loading the document to be signed in a web view, it first loads and appears loading but then an error appears that says (something went wrong when preparing your signature request. Please try again) and the strange thing about this Is that when I try exactly the same code but on the web it works normally, do you know what it could be? I leave an image of how it looks on web and mobile

[Hannah]

Sorry to hear about this, @danny099.

Have you tried this from a different mobile browser, to see if that makes any difference?

Keep me posted.

[danny099]

I tested in the react library called react-native-webview I can't test other browsers because I need the signature to be within the app but if I try it on the normal web it does work the problem is when I do it within react native

[Hannah]

I see, thanks for the update, Danny.

It might be related to the third party app you're using, since it works on the browser.

Have you tried reaching out to the developers of that app, to see if they can provide any assistance?