Integrations
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When I send out a document to be signed via Dropbox Sign, I get notified via email when the signer has "viewed" the document, but I do NOT receive anything once the document has signed. A file does get created in the dropbox file path that i choose ( filename.pdf(in-progress) ), however, it does NOT change to the filename.pdf(signed) like it used to before HelloSign turned into Dropbox sign. Very annoying. Hoping to find a fix. Any help would be appreciated.
Hi @Jay
Thanks for your prompt reply!
I use Fastmail and receive email notifications from Dropbox Sign sent with another Dropbox account.
Both emails are managed on the same Fastmail account, and, therefore, should be arriving without a problem.
Thanks for the info, could you try contacting the support team via this link for further assistance on this matter?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Yes, I just opened a ticket at this address earlier today
Thanks!
Hi there!
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