Dropbox back up not working with Adobe Creative Cloud

[onward]

I purchased Dropbox Back up – it will not copy my document folder! it come up with a message about and error with Creative cloud.  Not a good start.

[Megan]

Hi @myralynn, I'd be happy to help with that! 

Can you try accessing your app's preferences, then follow the steps shown in this Help Center article on how you can disable Backup? 

If you struggle with any of the steps, let me know.

Thanks!

[Brian C.40]

I assume you figured this out, but in case not:

1. Click on Dropbox icon at top/right of your screen.
2. Click on your circular profile pic.
3. Choose Preferences
4. Choose Backups tab.
5. Click on Manage backups
6. Look for the Disable backup option.

I just wasted half a day dealing with this bull**bleep** too. Imagine my surprise when I suddenly couldn't export any of my Photoshop files for a client presentation. YAY! How is that acceptable

 

[Brian C.40]

Wish this was announced LOUD AND CLEAR before I wasted my time trying to set up Dropbox Backup only to find out that it screwed up my Creative Cloud!

[pgonzaga]

It used to work for me, but now it isn't working anymore. I wish I could have backup and adobe working together again.