Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
I purchased Dropbox Back up – it will not copy my document folder! it come up with a message about and error with Creative cloud. Not a good start.
Hi @myralynn, I'd be happy to help with that!
Can you try accessing your app's preferences, then follow the steps shown in this Help Center article on how you can disable Backup?
If you struggle with any of the steps, let me know.
Thanks!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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I assume you figured this out, but in case not:
I just wasted half a day dealing with this bull**bleep** too. Imagine my surprise when I suddenly couldn't export any of my Photoshop files for a client presentation. YAY! How is that acceptable
Wish this was announced LOUD AND CLEAR before I wasted my time trying to set up Dropbox Backup only to find out that it screwed up my Creative Cloud!
It used to work for me, but now it isn't working anymore. I wish I could have backup and adobe working together again.
Hi there!
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For more info on available support options for your Dropbox plan, see this article.
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