Integrations
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I have a couple of Rocketbook notebooks and have been syncing since December with no issues until this past weekend.
When I attempt to send my notes to any of the pre-set destinations within Dropbox I receive the error 'Failed to connect to Dropbox'.
However, when I 'check' the destinations in the Rocketbook app, there are no issues with any of the Dropbox connections, they are all operational. I am also able to connect and change the destinations within the Rocketbook app to Dropbox and folders within my Dropbox with no issues, but when I attempt to send I am again given the error. I have even revoked the permissions to Rocketbook from within my Dropbox account and then re-engaged but still nothing.
Does anyone have any thoughts on this or other ways to troubleshoot? Thanks in advance for the support!!
Hi - when I emailed Rocketbook's support about the issue they were super responsive. They did note that it was a bug with the iOS integration and were working on a solution.
Still no updates. A self-test confirmed it is still broken. ![]()
Any further information on this problem? Thanks.
I heard back from Rocketbook and this is what they said: (emphasis mine)
Not yet.
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