Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
I am frustrated trying to link Dropbox and an app called Easy Attendance for classroom attendance taking. You are supposed to be able to link the accounts and upload a dropbox .csv file to use in EA. This is on two ipads. It worked sucessfully for a short period. Now I am gettting an error about a access token being expired. I have tried all kinds of settings in app and dropbox with no luck. Please advise.
@oauva wrote:
Now I am gettting an error about a access token being expired. I have tried all kinds of settings in app and dropbox with no luck.
It sounds like the developers never updated their app to use the new short-lived and refresh access tokens. Dropbox no longer issues long-live access tokens for apps. You'll need to contact the developers of the app and ask them to update it.
@oauva wrote:
Now I am gettting an error about a access token being expired. I have tried all kinds of settings in app and dropbox with no luck.
It sounds like the developers never updated their app to use the new short-lived and refresh access tokens. Dropbox no longer issues long-live access tokens for apps. You'll need to contact the developers of the app and ask them to update it.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!