Integrations
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Hi ...
I'm trying to migrate my data from GDrive. When I select the "Import from Google Drive" option, I get weird behaviour:
What's going on? ... I thought this feature worked?
Having now migrated my data from Google to DB, I thought I'd post a follow up of what I actually did. I hope it helps others as there's a lot of misinformation out there.
Although it seems sensible to seek a cloud-to-cloud migration tool or service, I was unable to find one that met my needs (i.e. I needed to transfer files >10Mb which is the vendor limit I ran into). I can understand the commercial need to lock-in data, buyer beware.
The DB transfer feature didn't work for me at all using Crome, and I had occasional success using Safari, but not frequently enough to inspire my confidence in using it. As you'll read above, the support position is RTFM, but I found this misleading as it suggests a transfer is possible, but it's actually a download followed by an upload.
The long and short of it is this, you're going to have to download your data. I made peace with this and just ground my way through it.
I hope others have an easier time than I did.
Hey @Andrew_Kidd, sorry to hear about this.
Could you please try clearing your browser's cache or another browser and let me know how it goes?
If the issue persists, I'd appreciate a couple of screenshots from the error you get too.
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi Walter ...
I'm using Chrome Version 116.0.5845.96 (Official Build) (arm64).
I cleared the browser history.
I've attached screenshots of the error messages.
The only other thing to add is that I've signed up for Dropbox using Google ID. i.e. I login to DB using my Google account.
I then tried to import using Safari (Version 16.5.2 (18615.2.9.11.10)) with exactly the same issues and outcome.
The second time replying (first time didn't work for some reason).
Thanks Walter. I tried both of your suggestions - clearing the browser history in Chrome, and using Safari as an alternative browser - both with the same results (initially). Safari did manage to transfer some files.
I've attached error message screenshots.
After managing to transfer a trivial amount of data (a single folder with two documents), Safari is now failing to work.
Re the issue you have mentioned are the files you are trying to upload being accessed via Google drive installed locally on your device? if so have the files been cached locally prior to trying to upload?
I'm still trying to locate this function from the help article here which looks to provide a back end google to DB transfere function
Thanks for the link to the article. I'd already read it several times, but you prompted me to think differently when you asked if the GDrive files were cached locally first.
Having researched several other offerings, I was looking for a Cloud-to-Cloud migration, as I don't see why I need to download data to my local drive first. This is for three reasons.
Rereading the article doesn't tell me whether I should have my GDrive files cached locally, or not. And surely the term 'upload' is misleading if data is being moved from Google to Dropbox. Would the correct term be 'migrating'?
To follow up with the GDrive theme, "To cache, or not to cache, that is the question."
I tried locally caching some of my GDrive documents, and this also failed.
I'm beginning to resign myself to having to download my GDrive in 50Gb zipped chunks, unzipping them and then having to upload the file and folders to DB.
Having the exact same issue.
Having now migrated my data from Google to DB, I thought I'd post a follow up of what I actually did. I hope it helps others as there's a lot of misinformation out there.
Although it seems sensible to seek a cloud-to-cloud migration tool or service, I was unable to find one that met my needs (i.e. I needed to transfer files >10Mb which is the vendor limit I ran into). I can understand the commercial need to lock-in data, buyer beware.
The DB transfer feature didn't work for me at all using Crome, and I had occasional success using Safari, but not frequently enough to inspire my confidence in using it. As you'll read above, the support position is RTFM, but I found this misleading as it suggests a transfer is possible, but it's actually a download followed by an upload.
The long and short of it is this, you're going to have to download your data. I made peace with this and just ground my way through it.
I hope others have an easier time than I did.
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