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Latest Dropbox Intefering with MAC Android USB Transfers

Latest Dropbox Intefering with MAC Android USB Transfers

PZ_01
Helpful | Level 5

Wanted to share that I kept getting 'No devices found' type messages from both Android File Transfer and OpenMTP, the tools I use to do Android transfers using a USB cable. After a lot of research I discovered that Dropbox can interfere.

 

As soon as I quit Dropbox my phone got detected and I could do transfers. The hint came from OpenMTP itself that provides a diagnostic message about a list of Applications that can interfere.

 

Specifications:

- Apple M1 Ventura 13.0.1 (22A400)

- Android Pixel 6A

- Dropbox Version v163.4.5456

13 Replies 13

alan_feedwire
Explorer | Level 4

Hey Walter,

 

It's been a few months. Any updates?

 

I'm having this problem also.

Walter
Dropbox Staff

Hi @alan_feedwire - sorry to hear about this.

 

Could you please clarify your device's exact OS version and the status and version of the Dropbox desktop app as shown in your menu bar? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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alan_feedwire
Explorer | Level 4

I'm on Sonoma 14.3.1 and Dropbox 192.4.4605.

Nancy
Dropbox Staff

Hey @alan_feedwire! Just to clarify, do you have the camera uploads feature enabled on your Dropbox desktop app? 

 

If yes, can you disable it, and let me know what happens?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Nancy Dropbox Staff
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    alan_feedwire Explorer | Level 4
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