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Official Dropbox for Outlook Add-In

Official Dropbox for Outlook Add-In

NS2022
Explorer | Level 3

Two major issues I'm encountering with this add-in:

 

1. I get a "Failed to share file attachments." error when attempting to use the "Share files" button to select a file to attach when composing a new email. I can attach from my personal Dropbox just fine, but when browsing to the Dropbox for Teams folder and attempting to attach a file in it, I get that error.

 

2. I have to sign in to Dropbox every time I want to utilize this add-in. Shouldn't it retain my login session info?

 

Any ideas on either issue are appriciated!

13 Replies 13

pinionking
Explorer | Level 3

Hi,

 

I am having the exact same issue. Can anyone help?

Megan
Dropbox Staff

Hi @pinionking, let's look into this! 

 

As a first thing, what is your Dropbox plan? Are you part of a Business team?

 

If so, have you checked with your Team admin about this? 

 

Let me know. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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J_16
New member | Level 2

I am working on a project that receives multiple regular daily emails with attachments (MS Outlook).  I want specific attachments that are received by our Doc Control to automatically save to project dropbox folders.

 

When i go to do this in Power Automate, i can only see my personal dropbox folders.  I am an admin on our dropbox for business account, but the project folder is not visible.  What is going on here? Having this automated would save hours across our projects.  

Nancy
Dropbox Staff
Apologies for the belated reply here, @J_16
 
To save email attachments to your Dropbox account directly, you’ll need to follow these steps
 
Are you able to see all of your Dropbox folders now?

Nancy
Community Moderator @ Dropbox
dropbox.com/support


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    Nancy Dropbox Staff
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    J_16 New member | Level 2
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    pinionking Explorer | Level 3
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