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Saving to Vault from iOS

Saving to Vault from iOS

grantray91
Explorer | Level 3

Likewise, I am unable to save an updated Numbers file back to Vault once I have retrieved and updated it. The operating system indicates that the user does not have permission to alter the file.  Can anyone help me with this?

5 Replies 5

Re: Saving to Vault from iOS

Hannah
Dropboxer

Hey @grantray91, thanks for bringing this to our attention.

 

Would you mind sending us a screenshot of this error, so we can check it out?

 

Thanks!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Saving to Vault from iOS

grantray91
Explorer | Level 3

Re: Saving to Vault from iOS

Nancy
Dropboxer

Hi @grantray91, and sorry to jump in. 

 

Can you clarify what’s the exact OS of the device from which you’re trying to edit this file? 

 

Do you face the same issue with other files too, or is this the only one? 

 

Let me know.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Re: Saving to Vault from iOS

grantray91
Explorer | Level 3

Mac OS Monterey v.12.2.1

Re: Saving to Vault from iOS

Nancy
Dropboxer

Thanks for sending over your OS version, @grantray91!

 

Can you clarify if that’s the only file you’re having an issue with or if the same thing happens for other files, too? 

 

Also, if you’re trying to edit it via your desktop app, can you let me know what’s the app version it’s currently running?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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