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Unable to attach files via Gmail using phone

Unable to attach files via Gmail using phone

DAVEN L.
Helpful | Level 7

Hi, how come all of a sudden I am unable to upload files via Gmail using my phone. In the past is a breeze to upload..

1 Accepted Solution

Accepted Solutions

DAVEN L.
Helpful | Level 7
Hi,

My issue has been solved. I done the uninstall and reinstall also no use. Anyway problem solved by a solution given by a member from another chat group

View solution in original post

27 Replies 27

Nancy
Dropbox Staff

Thanks for posting here, @DAVEN L.!

 

If I get this right, you’ve been uploading Gmail attachments to Dropbox on your phone, but it no longer works, correct?

 

Can you describe to me the exact steps you’ve been taking so far?

 

What’s happening exactly at the moment? 

 

Keep me updated.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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DAVEN L.
Helpful | Level 7
Click reply, and tap the paper clip and choose the file and attach but came up unable to attached file

Nancy
Dropbox Staff

Thanks for that! Can you also attach a screenshot of the message you see on your end?

 

Also, is this happening with many files, or a specific one you're trying to attach?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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DAVEN L.
Helpful | Level 7
Hi,

How to furnish u the screenshot in here?

Nancy
Dropbox Staff

When typing your reply on the forum, there should be a small camera icon above your message box. If you click there, you can attach your screenshot in the same thread.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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DAVEN L.
Helpful | Level 7
Sorry can't find the camera icon u were saying. Why don't u screenshot and send to me?

DAVEN L.
Helpful | Level 7
Think u got it mixed up, is I would like to attach files from Dropbox to my Gmail and not the other way round.

Hannah
Dropbox Staff

Hey @DAVEN L., sorry to jump in here.

 

If you're on your phone and you'd like to send us a screenshot, you'd need to request the desktop version of the Community, to see the upload button.

 

Also, are you on an iOS or Android device and on the latest version of both your OS and your Dropbox app?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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DAVEN L.
Helpful | Level 7

[Removed as per Community Guidelines]

Unable to attached file using android phonePlease refer to attached. Dropbox and and andriod phone version all updated and latest

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    Megan Dropbox Staff
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    Gbroady New member | Level 2
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    DAVEN L. Helpful | Level 7
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