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Unable to attach files via Gmail using phone

Unable to attach files via Gmail using phone

DAVEN L.
Helpful | Level 7

Hi, how come all of a sudden I am unable to upload files via Gmail using my phone. In the past is a breeze to upload..

27 Replies 27

DAVEN L.
Helpful | Level 7

Hi,

 

 

I uninstall the app and reinstall the app also doesnt helps

DAVEN L.
Helpful | Level 7
So how ? Reply with screenshot but no reply?

DAVEN L.
Helpful | Level 7
No reply?

Jay
Dropbox Staff

Hi @DAVEN L., could you try this method to attach the file into an email in the Gmail app?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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DAVEN L.
Helpful | Level 7
What does it mean by hamburger menu ?

DAVEN L.
Helpful | Level 7
I tried using the hamburger menu is actually my usual way of attaching files using phone in the past, still can't

Jay
Dropbox Staff

Are you following the steps exactly in order to attach a file from Dropbox?

 

What device and OS are you using currently?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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DAVEN L.
Helpful | Level 7
Yes, steps are stil the same. ANDROID PHONE

Megan
Dropbox Staff

When you say Android, can you clarify the exact version of your Android @DAVEN L.?

 

Have you also tried the steps mentioned here

 

Also, it would be of great help if you could attach some step-by-step screenshots of what you see on your end. If you have any issues attaching the screenshot, can you try sending it over using a computer, and not your mobile device? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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DAVEN L.
Helpful | Level 7
Am using the lastest version OS of the android phone. Seriously I don understand this qns that u asked
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Top contributors to this post

  • User avatar
    Megan Dropbox Staff
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    Gbroady New member | Level 2
  • User avatar
    DAVEN L. Helpful | Level 7
  • User avatar
    Jay Dropbox Staff
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