Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Hi, how come all of a sudden I am unable to upload files via Gmail using my phone. In the past is a breeze to upload..
Hi,
[Removed as per Community Guidelines]
I had to remove all your images due to your email and phone number being visible.
It looks like the Dropbox interface isn't showing up, and instead the built in Samsung files page for Dropbox appears. I have the exact same phone, and don't get the same behavior.
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the Dropbox app, rebooting the device, and re-installing it to see if this helps?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for the info. To help other users with similar issues, could you let us know how you were able to resolve this?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Gbroady, let's jump right into this!
When you say that you did that, but there were no changes, would you mind sharing some additional info in regards to the issue you're facing?
Also, what did you try on your end?
Keep me posted, and we'll take it from there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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