Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Hey all! ![]()
Suddenly Google started blocking access for Dropbox
When trying to download a file from a Google Drive account or create Google Docs documents, an error appears (screenshots
)!
Everything worked until today.
How to solve the problem?
Thanks a lot!
Andrey
Hey Hannah,
thanks for reaching out. Yes - still the same issue.
Dropbox just working fine. In Incognito-Mode I have the same issue. I
thx
Hi @Freddydoo, have you you tried contacting Google support for more information on this matter?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I have not contacted Google. Can you help me out: what part of Google is this attempting to access? I believe they have different support teams for different products. Google drive?
This is a key creator of Dropbox for me. I need to be able to move large files from Google (mainly photos and video) quickly and easily.
Hey @catdoc, did you try my suggestion of working through an incognito/private browsing window?
If that doesn't help, I'd definitely suggest reaching out to Google for more info.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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I'm having the same issue.
Has anybody reached out to Google to ask why?
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I have no problem logging in to Dropbox on a browser page. This works fine, but I would like to take advantage of the desktop app for Windows 10.
I have downloaded and installed the app. When it runs, I am asked to "Continue to your browser to sign in".
This opens a new tab in my browser, with the URL:
The browser detects that this URL has a privacy error:
Your connection is not private
Attackers might be trying to steal your information from dropbox.com (for example, passwords, messages or credit cards). Learn more
This is clearly a problem at Dropbox's end - the servers are using expired or otherwise invalid security certificates.
How can we get Dropbox to acknowledge and fix this?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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