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Word crashing when saving to Dropbox folders

Re: Word crashing when saving to Dropbox folders

RedTomato
Helpful | Level 6
Another note for anyone who is investigating or experiencing this:

As part of my troubleshooting, I removed the bulk of my Dropbox files from Dropbox, and put them in a folder in Documents, which I (of course) called DROPBOX.

Some time later, I needed to save a file from Word into one of the folders there.

WORD CRASHES AGAIN! OFFICE CRASHES AGAIN!

I investigated further, and noticed that these DROPBOX files were not being saved to iCloud (icon of crossed out cloud next to all the files). I checked the folder info for DROPBOX, all fine. I changed the name to DROPBO. Boom! All the files suddenly started uploading to iCloud. Word saves to these folders fine!

I changed the name back to DROPBOX. Boom! Uploading stopped, icon of crossed out cloud reappears next to files. Word crashes when saving to these folders!

So. Something about iCloud & Dropbox's installation in OSX / MacOS is causing Word & Office to crash when saving to folders contained within another folder called Dropbox.

I hope that's enough for other people to be going on with. I'm unlikely to look any more into this.

Re: Word crashing when saving to Dropbox folders

FourCandles
New member | Level 2
@RedTomato - Thanks for the detailed info and taking the time to explain all this. I have a friend experiencing this issue so hopefully this will help solve their issue too.
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    FourCandles New member | Level 2
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    RedTomato Helpful | Level 6
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