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Re: dropbox location to add into adobe bridge favorite folders

dropbox location to add into adobe bridge favorite folders

merminy
Helpful | Level 5
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for some reason my dropbox folder disappeared from my favorite folders in adobe bridge... and i can't find it in the folders to drag it back into favorites...!!!

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
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Thanks for the nudge on this @merminy 

 

Could you have a look at the desktop app's preferences under the Sync tab to check your Dropbox folder's location?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

32 Replies 32

Dropitinthebox
Collaborator | Level 8
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If you are on Windows you can usually find it in the users folder on the C drive, something like:

 

C:\Users\USERNAME\Dropbox

 

Megan
Dropbox Staff
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Hey @merminy, I'd be happy to help! 

 

Just to check if the app is running, could you check its syncing status?

 

Also, when you open your Finder/Filer Explorer, can you see your Dropbox folder under your Favorites, or it's not visible there either? 

 

Keep me posted, and we'll take it from there! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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merminy
Helpful | Level 5
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sorry... I should have mentioned I work in a macbook pro
macOS monterrey 12.5.1

 

thanks

merminy
Helpful | Level 5
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thank you megan for your reply
yes, i do see my dropbox folder in the finder...

i usually move the dropbox folder up and have it in second place bellow the desktop folder
but the problem is not there...

on a daily basis i use "adobe bridge" and it is there that since dropbox updated its location in my laptop
i can not find it in my adobe bridge folders...!!!

Walter
Dropbox Staff
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Hey @merminy, sorry to jump in here, but could you send us a screenshot of how this looks on your end? 

 

Also, you haven't clarified, is the desktop app running normally on your machine?

 

If so, what's its exact status and version as shown in your menu bar?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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merminy
Helpful | Level 5
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thank you for your reply walter...

is the desktop app running normally on your machine? yes

what's its exact status and version as shown in your menu bar? beta (see attached)

Screen Shot 2022-09-15 at 23.21.00.png

but my problem is not in my finder... as I said before the problem is in adobe bridge

there are two tabs... "favorites" and "folders"

and I have always had access to my dropbox both in "favorites" and "folders"

but since this "beta" version I co not have access to my dropbox in adobe bridge

Screen Shot 2022-09-15 at 23.26.24.png

 

merminy
Helpful | Level 5
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did you find a solution?

merminy
Helpful | Level 5
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did you find a solution for my adobe bridge problem with dropbox?

Walter
Dropbox Staff
Go to solution

Thanks for the nudge on this @merminy 

 

Could you have a look at the desktop app's preferences under the Sync tab to check your Dropbox folder's location?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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:arrows_counterclockwise: Need help with something else? Ask me a question!
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