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Re: "Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

Re: "Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

WildfireQueen
Helpful | Level 7
If it’s so important and you’re actively working on it (for over a year), can you at least share with us what the root of the problem is? Some kind of setting or use of code within Safari? Is Apple somehow preventing you from showing the ‘open in finder’ button or does it prevent you from the functionality of the button and you had to disable it because of that?

Can you provide any more information than the standard ‘we’re working on it’ we’ve been hearing for over a year?

Re: "Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

drshero
Helpful | Level 5

I'm having the same problem.

I just switched (back) to Safari as my default browser, because it is more secure than Chrome and uses less system resources. The "Open in Finder" and "Open in Word" feature is critical to my work. We send dropbox links through Slack daily, and when clicked, they open in the default browser. Without the "Open in Finder" feature, I have to do multiple steps and clicks to search for the file manually. I would love to see this feature restored in Safari.

Thanks to those who have been raising this issue since 2019--I'm just adding my voice to ask for a fix so that DB is fully-functional in Safari.

Re: "Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

dgreeney
Helpful | Level 6

Outrageous that this is still an issue, close to 2 years in.  "Open in Finder" is mission critical for many of us.  Worked for years in Safari.  Works fine in Chrome.  What is the holdup here with getting this resolved?

Re: "Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

Scott H.
Collaborator | Level 9

Yes this is still a daily frustration. Is there any update @Lusil?

 

Re: "Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

Jay
Dropboxer
Hi everyone, there are no updates on this matter other than the Dropbox engineers are still working on a solution to this issue.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: "Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

JR25
Helpful | Level 5

Please fix this issue Dropbox!

Re: "Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

PR8
Helpful | Level 6

Having the Show In Finder and Open In Microsoft Word in Chrome and not in Safari requires us to take additional steps and additional time to use DB. This affects our efficiency and makes it more aggravating to work in DB. In our case our default browser is Safari so having to use Chrome takes extra steps. Please add these features to Safari as soon as you possibly can. Thanks.

Re: "Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

geosinclair
Helpful | Level 5

Any updates to this ongoing problem? Multiple updates to dropbox and safari lately, seems ripe for the devs to fix this issue (safari is the second most popular browser in the US after all, c'mon). 

Re: "Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

Scott H.
Collaborator | Level 9

@Jay - do you have any updates in terms of timeframe that you can share for the resolution of this long-standing problem?

 

Thanks.

Re: "Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

edelvr
Explorer | Level 4

Works in Chrome browser, not in Brave browser..

 

 

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