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Dropbox, can you explain why you've downgraded this functionality so?
Is there a reason for it, because it doesn't seem hiding such an initially efficient option behind several clicks and pages is very user friendly.
Would be great if you could give an actual explanation after people waited for several years for the fix of the option in Safari and you recently downgrading the functionality in Chrome with the new redesign. Or explain the thought process behind it. Instead of "investigating" the "issue" with individual users and not following up on those "investigations". Especially since it's not a bug or issue with the user, but a conscious designchoice Dropbox made.
Frankly, I think all of us here would really love an update on where you stand in this. I've taken time and effort to explain and document the issue, and haven't heard anything back after you've requested that information from me.
This is extremely disappointing and now they have taken away the Dropbox App for Mac... I am disappointed in the lack of accountability dropbox has taken in this matter, with no effort to resolve it... I am working to move our whole law firm to start using an alternative system for file storage/sharing as we are all 100% working remotely and have to have a system that is user friendly and actually works.
I just had a long chat with Dropbox dude. This issue has not been solved. They removed this very useful option and hid it behind 5 clicks (if you know what you're doing). This is a big waste of time and patience for someone working with dropbox files all day long.
It sure is a waste of time! I don't even bother with the "Open in Finder" option anymore. It's buried so deep that it's far easier to just use the Mac Dropbox app, search for the file (even using part of a word) and then quickly "Open in Finder" from there.
We'll see how long it is until Dropbox gets rid of this very useful feature, too!
Hey @eyeforty, thanks for the nudge here.
Do you perhaps see a 'Dropbox' option with a Dropbox icon next to it in these options in Safari?
If so, can you please click on that, to see if that works?
Thanks for the screenshot, @eyeforty!
Hmm, can you confirm that the Dropbox application is running on your computer, and that the website is signed into the same Dropbox account?
If so, can you please clear Safari's cache, to see if that makes a difference?
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