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"Open with" option missing

Re: "Open with" option missing

Sanchez
Dropboxer
Hey @Luc_W

Yes, you can opt out of betas! Go to our app’s settings on your Android, look for Early Releases, and tap on it. You should be taken to a page allowing you to opt out. Once you do that, you’ll only be updated with stable versions :wink:
 
Have a great weekend!

Sanchez
Community Moderator @ Dropbox
dropbox.com/support


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Re: "Open with" option missing

Sanchez
Dropboxer
Hey @jay h.5, welcome to our forum! 

Yeah, as noted, our team is looking into this. In the meantime, you can use the methods described above to open your files with the apps of your choice. 

Cheers 

Sanchez
Community Moderator @ Dropbox
dropbox.com/support


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Re: "Open with" option missing

greig2000uk
Explorer | Level 3

The methods mentioned to open do not work for the apps I want to use.

Excel docs are only offered microsoft excel app, I use Office Suite Pro.

PDF is only offered Adobe app, I use another app

 

there is no way to select personal prefered apps, will this be fixed soon?

 

thanks

Re: "Open with" option missing

Luc_W
Helpful | Level 5

Hi @Sanchez,

 

I have opted out of the betas.

This is what I see now when I look at the dropbox app in the Google Play Store

 

http://bit.ly/2Fz1Wte

 

I have uninstalled and re-installed the app, but it's still in version 78.2.2.

So, unfortunately, this has NOT reverted me to the stable version.

And I am still missing the "Open with" menu in the dialog box:

 

http://bit.ly/2FBnt4L

 

I am currently getting around this issue by following the instructions provided by rodrigo_dbx.  I'm getting work done, but it's impractical for the long term.

 

I hope this problem will be fixed soon.

Thanks.

Re: "Open with" option missing

Vernon
Dropboxer

Hi @Luc_W and @greig2000uk,

 

Our engineers are working on it so as to get to a solution as soon as possible.

 

We'll keep you guys posted!

 

Thanks a lot for your patience and cooperation on this. Cheers!

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Re: "Open with" option missing

rodrigo_dbx
Dropboxer

Hi Jay 5,

 

Sorry to hear that. Did you Open From from within the Document Preview as shown above? That should work.

 

Thanks,

Rodrigo

Android Engineer @ Dropbox

Re: "Open with" option missing

jay h.5
Explorer | Level 4

Yes, that works. But what was one click is now a two step process. Dropbox no longer respects the default because there isn't any way to set it (no "Open With" from the dialog box).

Re: "Open with" option missing

soloct46
Explorer | Level 3

Did your engineers find a solution?

Android: Where is "Open with..."?

gribley
New member | Level 2

 

I'm using Dropbox on Android (80.2.2) and am trying to access folders available offline.  If I click on a PDF, it opens in the internal viewer.  A month ago there was an "Open with..." option (in the three-dot dropdown in the file listing).  That option isn't there now, and I apparently can *only* open the pdf in the internal Dropbox viewer, even though the default application is set to use an external viewer (Xodo).  

 

Has DB entirely eliminated the ability to "Open with" another application?  

Re: Android: Where is "Open with..."?

Rich
Super User II

Do you have an Export option? On iOS, Open in... is available after selecting Export.

Who's talking

Top contributors to this post

  • User avatar
    Lucio Dropboxer
  • User avatar
    jay h.5 Explorer | Level 4
  • User avatar
    greig2000uk Explorer | Level 3
  • User avatar
    remigio New member | Level 2
  • User avatar
    Sanchez Dropboxer
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