Aug. 5th Dropbox for Business Update Changed File Organization

[ggladsjo]

Hello Dropbox for Business users, 

Did the August 5th automated system update move or change the organization of your file folders? I'm now seeing folders in the main company folder that were previously subfolders, and some main folders which have become subfolders under my user folder. Trying to figure out if this is a permanent change, or just temporary while files are being updated/synced. We are an A/E firm using AutoCAD extensively, and I'm concerned the update may have change file paths/locations, which in turn will mess up the file paths for our AutoCAD files. 

It seems this update was more extensive than I originally anticipated, so I'm trying to find out more information regarding changes to file organization. 

Thanks!

[Mark]

Dropbox updates only literally update the software they dont move things around in your account. 

Have a look at www.dropbox.com/events to see who/what moved them. If you click on one of the files and 'Restore Previous Versions' it will show you more info about who/what did it. 

[ggladsjo]

Thanks for the link, but it doesn't appear anyone in the organization has made changes in the last 24 hours that would result in file reorganization. 

I just noticed I'm seeing a difference in some of the folders - rather than having the two building icon on team folders, they have a clock and appear to be empty. I'm not sure what the clock represents, as I've never seen it before and it isn't listed here; https://help.dropbox.com/files-folders/sort-preview/file-folder-symbol-icon

Thanks again for the quick response.

[Mark]

Hi @ggladsjo 

Can you post a screengrab?

[ggladsjo]

The Haines, Juneau, Ketchikan folders are empty duplicates of subfolders within the Projects team folder. 

[Rich · Accepted solution]

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@ggladsjo wrote:

It seems this update was more extensive than I originally anticipated, so I'm trying to find out more information regarding changes to file organization.

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The update to the newer Dropbox Business did indeed change the location for your folders. The following help article describes it, but the short version is that your team folders were moved into the new team space, and other content (including shared folders) would have moved to the personal folder of the team member. These changes are permanent. If you were using links within your files, you'll likely need to update them to point to the new paths.

• https://help.dropbox.com/accounts-billing/plans-upgrades/upcoming-business-team-changes