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Aug. 5th Dropbox for Business Update Changed File Organization

Aug. 5th Dropbox for Business Update Changed File Organization

ggladsjo
New member | Level 2

Hello Dropbox for Business users, 

 

Did the August 5th automated system update move or change the organization of your file folders? I'm now seeing folders in the main company folder that were previously subfolders, and some main folders which have become subfolders under my user folder. Trying to figure out if this is a permanent change, or just temporary while files are being updated/synced. We are an A/E firm using AutoCAD extensively, and I'm concerned the update may have change file paths/locations, which in turn will mess up the file paths for our AutoCAD files. 

 

It seems this update was more extensive than I originally anticipated, so I'm trying to find out more information regarding changes to file organization. 


Thanks!

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Re: Aug. 5th Dropbox for Business Update Changed File Organization

Rich
Super User II

@ggladsjo wrote:

It seems this update was more extensive than I originally anticipated, so I'm trying to find out more information regarding changes to file organization.


The update to the newer Dropbox Business did indeed change the location for your folders. The following help article describes it, but the short version is that your team folders were moved into the new team space, and other content (including shared folders) would have moved to the personal folder of the team member. These changes are permanent. If you were using links within your files, you'll likely need to update them to point to the new paths.

 

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5 Replies 5

Re: Aug. 5th Dropbox for Business Update Changed File Organization

Mark
Super User II

Dropbox updates only literally update the software they dont move things around in your account. 

 

Have a look at www.dropbox.com/events to see who/what moved them. If you click on one of the files and 'Restore Previous Versions' it will show you more info about who/what did it. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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Re: Aug. 5th Dropbox for Business Update Changed File Organization

ggladsjo
New member | Level 2

Thanks for the link, but it doesn't appear anyone in the organization has made changes in the last 24 hours that would result in file reorganization. 

 

I just noticed I'm seeing a difference in some of the folders - rather than having the two building icon on team folders, they have a clock and appear to be empty. I'm not sure what the clock represents, as I've never seen it before and it isn't listed here; https://help.dropbox.com/files-folders/sort-preview/file-folder-symbol-icon

 

Thanks again for the quick response.

Re: Aug. 5th Dropbox for Business Update Changed File Organization

Mark
Super User II

Hi @ggladsjo 

 

Can you post a screengrab?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Aug. 5th Dropbox for Business Update Changed File Organization

ggladsjo
New member | Level 2

The Haines, Juneau, Ketchikan folders are empty duplicates of subfolders within the Projects team folder. 

 

ggladsjo_0-1659720484310.png

 

Re: Aug. 5th Dropbox for Business Update Changed File Organization

Rich
Super User II

@ggladsjo wrote:

It seems this update was more extensive than I originally anticipated, so I'm trying to find out more information regarding changes to file organization.


The update to the newer Dropbox Business did indeed change the location for your folders. The following help article describes it, but the short version is that your team folders were moved into the new team space, and other content (including shared folders) would have moved to the personal folder of the team member. These changes are permanent. If you were using links within your files, you'll likely need to update them to point to the new paths.

 

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    Rich Super User II
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    ggladsjo New member | Level 2
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    Mark Super User II
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