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Dropbox Community support during COVID-19

Community Manager
Community Manager
We at Dropbox recognize that our customers rely on our service even more during this time. While we do our part to help protect our employees and our communities, our support teams will continue to provide support.
 
The Dropbox Community is open 7 days a week and our community members and moderators are here to help. Please bear with us if you are experiencing delays in response times, we will try to get back to you as soon as possible. 
 
Our commitment to you is that our support team will always be here to help.
 
We’re all in this together. Stay safe.
16 Replies 16
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Re: Dropbox Community support during COVID-19

Explorer | Level 4

In this current time of crisis, especially for those of us working in healthcare, it would be particularly helpful to know what measures Dropbox is taking to support the global community responding to COVID-19. While every company can offer support to individuals, and some can offer support to affected businesses, Dropbox has an opportunity to support an entire community who is in need of resources to stay connected, to collaborate, to share, and to learn from each other. As a simple suggestion, Dropbox should eliminate the restriction on the number of devices connected to an account, and an important indication of commitment to your current and future customers would be to offer free access to additional space that people can use during this time.

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Re: Dropbox Community support during COVID-19

New member | Level 2
New member | Level 2

Please reconsider Free options in this time,

As a TEACHER I HUMBLY ASK YOU to enable more FREE storage, 

for thing in need - eLearning and distant learning several other E-services

have done so. 

 

Give Now - recive multifold Later !

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Re: Dropbox Community support during COVID-19

New member | Level 2
New member | Level 2
Saya syukur sangat2
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Re: Dropbox Community support during COVID-19

New member | Level 2
New member | Level 2

Agreed

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Re: Dropbox Community support during COVID-19

Explorer | Level 4
That is **bleep** awesome Fam. Especially that the Government recently called upon us, Data Scientist of arms badly.
Time to pull together now as the Water and Blood Family and put this hit on that virus.

Love All and Be Safe!
Mesmerize Entertainment Productions™
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Re: Dropbox Community support during COVID-19

New member | Level 2
New member | Level 2
im kamogelo mohlala from pretoria atteridgeville,i refers to all nationalities please let's stay indoors to protect our self against this monster called covid-19.as we are nationalities let's use our senses to fight against this disease.thanx
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Re: Dropbox Community support during COVID-19

Helpful | Level 5

Have troubles wiht my dropbox free space. Is showing that I have no more space so have been deleting a lot of files in order to have liberated space but still showing no more space available. Please advise what I can do

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Re: Dropbox Community support during COVID-19

Explorer | Level 4

For the record, I have been retired (Closed the Business) Dec 31, 1997. I am not connected with any business, and have lots of free time.  I am trying to simply enjoy my final years.  If I knew just how much time is left, it might be more interesting.  Next B-day just 4 weeks from today; to be 89-yrs.

 

I have viewed all the above letters, unfortunately my understanding of German is extremely limited,

 

Iam looking forward to working with your team.  My first job will be to bring in and store the complete video of the funeral service for my friend "Bobby Magee". It is at least an hour long

program.  I am not sure just what the total space it will cover.

 

I appreciate any help you can provide.

 

Joe Dougherty,  The Old Golfer

 

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Re: Dropbox Community support during COVID-19

Explorer | Level 4

Could be fine receive some space for free 

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