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Billing error

I bought Dropbox plus and agreed to pay monthly and as soon as my credit card info was supplied you deducted the full annual amount....this is not on ??????

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Dropboxer

Re: Billing error

Hey there @Idsfred - sorry to hear that!

 

Would you mind if I reached out to you via email directly to get this resolved as in this way I will have all of my tools available? 

 

Let me know and we'll take it from there!




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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1 Reply
Dropboxer

Re: Billing error

Hey there @Idsfred - sorry to hear that!

 

Would you mind if I reached out to you via email directly to get this resolved as in this way I will have all of my tools available? 

 

Let me know and we'll take it from there!




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
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