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Known issues - updated June 21st see more

E-mail verification

1 Comment
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Level 2

E-mail verification

I wanted to create a new account with another e-mail address.

I do get the e-mail to verify my e-mail address, but whenever I click on the button to verify it, it opens the dropbox homepage and says "we weren't able to verify your e-mail address".

I tried with two e-mail addresses and it is not working. Any ideas why and how to get it to work?




1 Reply
Level 2

Re: E-mail verification

I just had the same problem. I tried 2 different times seting up an acct from scratch, downloading dropbox, installing it, getting the email to verify. On the THIRD try I got in and it verified my address. Why it took THREE times who knows! Each time I used the same email and password.

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